Professional Computer ServicesAt Reasonable Rates. .

Frequently Asked Questions 

images/faq.png
Computer Issues

NETWORK FAQS

I can't connect to my network drive anymore? Verify that the network cable is properly connected to the back of the computer. In addition, when checking the connection of the network cable, ensure that the LED's on the network are properly illuminated. For example, a network card with a solid green LED or light usually indicates that the card is either connected or receiving a signal. Note: generally, when the green light is flashing, this is an indication of data being sent or received. How do I map a network drive? Open Microsoft Explorer. From Explorer, click the Tools drop down menu and click the option "Map Network Drive." Specify the network drive or network computer as the folder. If the computer's name was hope, to map to that computer, type \\hope If you wished to map to a shared folder on the hope computer such as a mp3 folder, you would type \\hope\mp3. If a different username or login is required to connect to this computer or drive it must be specified in this window before clicking the finish. How do I determine my computer's name? Right-click My Computer. Click Properties. In the Properties window, click the Computer Name tab. Within this tab you'll be able to see the full computer name, workgroup and also a description. If you wish to change the name or workgroup, click the Change button.

VIRUS FAQS

What is a computer virus? A computer virus is a software program that has been intentionally created to cause a user grief, spread to other computers, or destroy data on an individual's computer. To help prevent a computer from becoming infected by a virus, software developers have developed anti virus programs that stay active on the computer helping to protect it. It is important to realize that many computers do not come pre-loaded with these already installed and that if computers do come with these programs, the programs may expire within 90 days. Does Windows come with a virus protection program? All versions of Microsoft Windows do not come pre-installed with a virus protection program. This includes: Microsoft Windows 7 and Windows 10. Can a virus damage computer hardware? No. Computer viruses are software code designed to spread to computer files and other computers, delete files, and cause other problems with the data on the computer. So if you're experiencing an issue with a hardware device such as your printer, video card, sound card, etc. it is not due to a virus. If I format or erase my hard drive will it remove a virus? If your computer is infected with a virus formatting or erasing the hard disk drive and starting over will almost always remove any type of virus. However, keep in mind if backups have been made that contain the virus, other media or drives connected to the computer have a virus, your computer is connected to another computer on a network with a virus, and/or the virus is stored on some other type of software you use with your computer it can become re-infected if not properly protected.

 

 

Monthly Special

images/tooplate_image_05.png

Every month we offer a discount on one of our services. We believe in providing professional services at reasonable rates.

More

Our Guarantee

Rez Computer Services guarantee provides peace-of-mind computer repair and technology service. We take tremendous pride in our service and we stand behind every repair we do with our 100% Total Satisfaction Guarantee..

Edmund and Robin Wright - Owners
images/computerbrands.jpg